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Course Outlines

CARD 1285

Communication for Allied Health Professionals

School School of Health Sciences
Program Cardiology Technology
Course Credits 3
Minimum Passing Grade 60%
Start Date September 07, 2021
End Date November 26, 2021
Total Hours 36
Total Weeks 12
Hours/Weeks 3
Delivery Type Other
CRN 32147

Acknowledgement of Territories

The British Columbia Institute of Technology acknowledges that our campuses are located on the unceded traditional territories of the Coast Salish Nations of Sḵwx̱wú7mesh (Squamish), səl̓ilwətaɁɬ (Tsleil-Waututh), and xwməθkwəy̓əm (Musqueam).

Instructor Details

Name Cindy Mazerolle
E-mail Instructor to provide
Location Virtual
Office Hours Instructor to provide

Course Description

The goal of CARD 1285 is to teach practical writing skills and communication strategies for continual professional competence of the Allied Health Professional in the workplace. The course will cover standards for documenting patient care, writing letters and memos, preparing written information, writing policies & procedures, completing reports and preparing oral presentations. Students will also be introduced to scholarly writing, researching and writing about topics related to the field for possible publication in professional journals for profession. This course outlines theoretical and practical applications of professionalism as they relate to communicating effectively and maintaining professional relationships in the allied health workplace.

Course Learning Outcomes/Competencies

Upon successful completion, the student will be able to:

  • Recognize the diversity of personalities in a workplace setting and how to navigate.
  • Outline the importance of interprofessional communication and collaboration in healthcare.
  • Effectively prioritize time and tasks in the online learning environment.
  • Effectively communicate research to an audience written and orally on work related topics.
  • Follow a systematic process in planning and writing technical, health-care related documents.
  • Select, organize and prepare information effectively for memos, letters, incident reports and other reports.
  • Prepare/deliver clear/concise written correspondence with appropriate language and style for the reader.
  • State the purpose and importance of academic research for the profession.
  • Use online tools to conduct research and implement basic research techniques in writing.
  • Problem solve and use of logic/sound judgment in decision making through class discussion.
  • Describe the roles of other health care providers and the contributions they make to the health care team in different healthcare contexts.
  • Recognize the importance of life-long learning and engagement in the professional community.
  • Be familiar with pertinent professional associations and publications through research and critical analysis.
  • Engage, understand and follow institutional guidelines in organizations and profession.
  • Recognize the general expectations of professionalism in the field, e.g. following institutional directives, recognizing workplace hierarchy, appropriate language and apparel.
  • Describes healthcare role to patient/client and members of the health care team.
  • Recognize the value of a multicultural work environment.

Learning Resources

Required:

Course Content (Modules 1-7): Posted in the Learning Hub

Textbook: Makely, Sherry. 2017. Professionalism in Health Care: A Primer for Career Success 5th Ed. Pearson: Indianapolis.

Textbook: Srivastava, Rani, 2011 Guide to Clinical Cultural Competence

Self Assessment booklet Russo, E - What's my Communication Style?

Recommended:

A Canadian English dictionary

Course Goals

CARD 1285 teaches practical communication and life-long learning skills in order to address the need for continual professional competence and development of the Allied Health Professionals.

The goal of CARD 1285 is to teach practical writing skills and communication strategies for continual professional competence of the Allied Health Professional in the interprofessional workplace. The course will cover standards for documenting patient care, writing letters and memos, preparing written information, writing policies & procedures, completing reports, preparing oral presentations and understanding other healthcare professional roles. Students will also begin to examine and understand the importance of becoming a culturally competent health care professional. This course outlines theoretical and practical applications of professionalism as they relate to communicating effectively and maintaining professional relationships in the interprofessional healthcare environment.

Evaluation Criteria

Criteria % Comments
Assignment #125
Assignment #230
Assignment #325
Online Participation10
Role Clarity Workshop10Participation in role clarity virtual workshop and reflection assignment
TOTAL100The minimum passing grade for the course is 60%.

Course Specific Requirements

Students will be required to attend a scheduled virtual session during the term. Date posted in the Learning Hub

Course Schedule and Assignments

Material Covered Assignment Due Date
Module 1 and 2 Assignment #1tba
Module 3 and 4 Assignment #2tba
Module 5, 6 and 7 Assignment #3tba
Role Clarity online modulesOnline participationtba
All content Online participationalall term

Course topics

Module 1: Professional Communications 1
Module 2: Professional Communications 2
Module 3: Interpersonal Communication
Module 4: Understanding Cultural Competence in Healthcare
Module 5: Understanding Cultural Care Framework & Cross Cultural Communication
Module 6: Pride of Professionalism
Module 7: Public Organization and Professionals

BCIT Policy

Any student who needs special assistance in the event of a medical emergency or building evacuation (either because of a disability or for any other reason) should promptly inform their course instructor(s) and Accessibility Services of their personal circumstances.

Human Rights, Harassment and Discrimination:
The BCIT community is made up of individuals from every ability, background, experience and identity, each contributing uniquely to the richness and diversity of the BCIT community as a whole. In recognition of this, and the intrinsic value of our diversity, BCIT seeks to foster a climate of collaboration, understanding and mutual respect between all members of the community and ensure an inclusive accessible working and learning environment where everyone can succeed.

Respect, Diversity, and Inclusion is a supportive resource for both students and employees of BCIT, to foster a respectful learning and working environment. Any student who feels that they are experiencing discrimination or harassment (personal or human rights-related) can confidentially access this resource for advice and support. Please see Policy 7507 – Harassment and Discrimination and accompanying procedure.

Students should make themselves aware of additional Education, Administration, Safety and other BCIT policies listed at https://www.bcit.ca/about/administration/policies.shtml

Guidelines for School of Health Sciences

No school specific policies, please refer to main BCIT Policy.

Approved

I verify that the content of this course outline is current.
Jennifer Perry, Instructor on behalf of Cindy Mazerolle, Faculty
July 07, 2021

I verify that this course outline has been reviewed.
Cindy Mazerolle, Faculty
July 07, 2021

I verify that this course outline has been reviewed and complies with BCIT policy.
Treena Cardiff, Acting Associate Director
July 07, 2021

Note: Should changes be required to the content of this course outline, students will be given reasonable notice.