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Course Outlines

COMM 2203 Business and Technical Reports

School School of Computing and Academic Studies
Course Credits 3
Minimum Passing Grade 50%
Start Date September 25, 2020
End Date December 11, 2020
Total Hours 36
Total Weeks 12
Hours/Weeks 3
Delivery Type Other
Pre-requisites Students must have one of the following: 1) a final grade of 70% or better in BCIT level 1 COMM (ie: COMM 1100 or COMM 1103 or COMM 1106 or COMM 1120; or 2) a score of 70 or better in COMM 0015; or 3) an OFFICIAL transfer credit granted for BCIT level 1 or level 2 COMM course with a final grade of 70% or better (refer to
CRN 30854

Acknowledgement of Territories

The British Columbia Institute of Technology acknowledges that our campuses are located on the unceded traditional territories of the Coast Salish Nations of Sḵwx̱wú7mesh (Squamish), səl̓ilwətaɁɬ (Tsleil-Waututh), and xwməθkwəy̓əm (Musqueam).

Instructor Details

Name Laurie Izgerean
E-mail Instructor to provide
Office Hours Instructor to provide

Course Description

This communication course teaches the business writing skills needed to produce effective business and technical reports: inspection, trip, incident, and progress reports, proposals, feasibility studies, formal reports, oral reports, summaries and graphics. NOTE: Students scoring below "C+" in level 1 COMM are required to take COMM 2003 instead of COMM 2203. To make up for a full-time diploma program level 2 COMM course, students must take both COMM 2202 (or COMM 2002) and COMM 2203 (or COMM 2003). If you have BCIT full-time diploma program level 1 COMM course credit, email to apply for approval to register.

Course Learning Outcomes/Competencies

Upon successful completion of this course, the student will be able to:

  • Plan and write business/technical reports that meet professional standards of organization, style, and presentation.
  • Use an appropriate and correct writing style.
  • Plan and write reports that effectively present information.
  • Identify and analyze problems.
  • Propose and evaluate solutions.
  • Use the most effective organizational pattern for various types of informational and analytical reports.
  • Make correct and effective use of graphics and illustrations in reports.
  • Write a persuasive proposal.
  • Follow appropriate conventions in preparing and packaging a formal report.
  • Prepare and deliver an informative and persuasive oral report.
  • Critically evaluate information to determine if it is accurate, relevant, and complete, and to use critical thinking to develop strong arguments.

Learning Resources


Business Communication Essentials with Additional Content Fifth or Sixth Canadian Custom Edition for BCIT Communication Department by Courtland Bovee et al.

This is what you will see via the BCIT Library/Course Textbook Search:

Cei Digital: Mylab Business Comm Nd W Etext For Custom EditionBoveeISBN 9780136451686

  • Students will be given an access code on the first day of classes.



  • Language Learners: The Bare Essentials by Sarah Norton et al (grammar and language studies)
  • Any current writer’s handbook — a Canadian edition preferred (for spelling, etc.).
  • A current Canadian dictionary
  • A thesaurus.

Evaluation Criteria

Criteria % Comments
Participation105 Discussion Forums (2% per forum requires posts and replies to be eligible for the marks)
Assignments10Research Checklist & Progress Report
Short Report15Informal Business Report
ONLINE Midterm Exam**20Case Study/Short Report
ONLINE Final Exam**25Case Study/Short Report
Research Project20Formal Business Report

All assignments must be submitted to be eligible to pass this course.

The two online exams will be facilitated on a specific date/time

1. Midterm: 3 hour online exam (date/time TBA)

2. Final: 3 hour online exam on Friday, December 11 @ 6:30pm - 9:30 pm

Attendance Requirements

This is not a self-paced course. Plan for 3 + hours per week for readings, participation and course-work. Completion/submission of all assignments is required to be eligible to pass this course.

Course Specific Requirements

A full course/assignment schedule will be available on the first day of the term.

Course Schedule and Assignments

BCIT Policy

Any student who needs special assistance in the event of a medical emergency or building evacuation (either because of a disability or for any other reason) should promptly inform their course instructor(s) and Accessibility Services of their personal circumstances.

Human Rights, Harassment and Discrimination:
The BCIT community is made up of individuals from every ability, background, experience and identity, each contributing uniquely to the richness and diversity of the BCIT community as a whole. In recognition of this, and the intrinsic value of our diversity, BCIT seeks to foster a climate of collaboration, understanding and mutual respect between all members of the community and ensure an inclusive accessible working and learning environment where everyone can succeed.

Respect, Diversity, and Inclusion is a supportive resource for both students and employees of BCIT, to foster a respectful learning and working environment. Any student who feels that they are experiencing discrimination or harassment (personal or human rights-related) can confidentially access this resource for advice and support. Please see Policy 7507 – Harassment and Discrimination and accompanying procedure.

Students should make themselves aware of additional Education, Administration, Safety and other BCIT policies listed at

Guidelines for School of Computing and Academic Studies

Students must successfully complete a course within a maximum of three (3) attempts at the course. Students with two attempts in a single course will be allowed to repeat the course only upon special written permission from the Associate Dean. Students who have not successfully completed a course within three attempts will not be eligible to graduate from their respective program.


I verify that the content of this course outline is current.
Laurie Izgerean, Instructor
September 05, 2020

I verify that this course outline has been reviewed.
Shannon Kelly, FSA Markers
September 07, 2020

I verify that this course outline has been reviewed and complies with BCIT policy.
Patricia Sackville, Associate Dean
September 07, 2020

Note: Should changes be required to the content of this course outline, students will be given reasonable notice.