January 20, 2020

IT Services Chat Support is coming soon!

IT Services Chat Support is coming soon!

Beginning on January 27, 2020 IT Services will fully launch our new chat support service!

For the last four months, we have been piloting chat during our evening and weekend extended support hours. Now that all the kinks are worked out, we are very excited to offer this service to everyone during our full regular support hours. You can start a session with us from any device by visiting chat.bcit.ca.

How to contact IT Services:

IT Service Desk Hours of Operation

Day of week

Hours

Monday to Friday

8:00 a.m. to 9:30 p.m.

Saturday

8:30 a.m. to 2:00 p.m. (phone, chat, and web service only)
2:00 p.m. to 4:00 p.m. (instructor hotline only)

Sunday

8:30 a.m. to 12:00 p.m. (phone, chat, and web service only)