Hours, Location & Contact Information

Service Updates

To best support the need for social distancing in response to recent COVID-19 developments, BCIT Financial Aid & Awards will be conducting all work by phone or email until further notice.

For assistance, please contact us by phone or email during our regular business hours:

    8:30am - 4:00pm, Monday to Friday

Submitting applications

We are currently able to accept the Part-Time Studies Application form by email. For information on how to submit other applications, please contact us.
Get in touch with the BCIT Student Financial Aid & Awards office on campus or by phone. 


Our office is in SW1 - 2132 at BCIT Burnaby campus. Locate us in the yellow section of this map [PDF].


Regular access hours for both in-person and telephone inquiries are:

Monday to Friday: 8:30 a.m. to 4:00 p.m. PST. 


BCIT Student Financial Aid and Awards
3700 Willingdon Avenue
Building SW1, Room 2132
Burnaby, BC V5G 3H2


Virtual appointments are available from Aerospace, Annacis or Downtown campus, please call our general office line and mention that you would like to book a virtual appointment.

General Office phone: 604-432-8555
General office fax: 604-454-0941


Have a question after hours? Contact us by email.

For question about Awards, Scholarships and Bursaries, email us at sawards@bcit.ca
For any other Financial Aid questions, email us at finaid@bcit.ca

Ongoing closures

SFAA will be closed every Thursday from 8:30 a.m. to 9:00 a.m.

CLOSED from 10:00 a.m. to 11:00 a.m.:
  • January 21
  • February 25
  • April 17 (closed all day)
  • May 19
  • September 22
  • October 20
  • November 17
Note: Because of security and confidentiality requirements, we cannot accept requests for personal information on the Internet when the inquiries are case-specific (social insurance numbers, student numbers, application status, student loan information, etc.). Please contact us by telephone or in person for such inquiries, or write to us at the above address.