Lynne Denison Foster

lfoster9@bcit.ca

work experience

Lynne Denison Foster
Chief Instructor
Aerospace & Technology Campus, British Columbia Institute of Technology

Lynne has been an aviation professional for 40 years. She began her career in 1969 with Pacific Western Airlines in the Edmonton Reservations office. In 1973, she transferred to the Vancouver Reservations office where she was instrumental in the implementation of the first computerized reservations system for a regional air carrier in North America. Lynne found her niche when she joined the Training Department in 1974 and she has been an adult educator ever since.

Over the years, as the airline evolved from Pacific Western to Canadian Airlines, to Air Canada, she trained employees in every position, from the CEO, to the Pilots, to the Aircraft Groomers. She has developed, delivered and facilitated a broad variety of training initiatives and programs such as frontline leadership, customer service, management practices, interpersonal skills, human factors and corporate change.

Upon her retirement from Air Canada in 2000, Lynne began her second career in aviation academia by joining the British Columbia Institute of Technology?s Aerospace and Technology Campus. She was instrumental in the launch of the new Aviation Operations Diploma Programs. In her present role as Chief Instructor, she is responsible for program administration, as well as teaching and developing courses related to leadership and communication in aviation safety and customer service for both faculty and students.