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*Note: All information marked with an asterisk indicate that this content has been added/updated in the last 48 hours. If you have a question that has not been addressed on the BCIT COVID-19 resource page, please email

Below are responses to the most frequently asked questions for which we have firm answers. We ask for your patience as this situation is rapidly evolving and new information unfolds every day. We are responding to recommendations from the Provincial Health Officer day-by-day.

We will continue to share and provide new information and recommendations as they become available and ask that we all continue to be patient and supportive of one another as a community.

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If you have a question that has not been addressed in the FAQ sections, please contact For additional information, please visit the Canada Health FAQ webpage or call the Public Health Agency of Canada COVID-19 telephone information line at 1-833-784-4397.

Please call 1-888-COVID19 for all non-health related questions related to COVID-19. This line is established by the Province of British Columbia and covers everything from travel recommendations to physical distancing. Information will be provided in more than 110 languages. This line is open daily from 7:30 am to 8 pm. Alternatively, you can text 604-630-0300 for more information.