Salvation Army Vancouver - Business Consulting Project
|Project Client:||Salvation Army Vancouver
|Project Description:||New Facility Proposal
|Students:||Courtney Garnett, Scott McDonald
|BCIT Program:||Business Operations Management
The purpose of this project was to determine the feasibility of moving the facility to a larger purpose-built building. The team was to develop a Functional Assessment of the VCFS’s current operations and physical facility to be submitted to the Salvation Army’s District Headquarters (DHQ) as part of the proposal for a new building.
An investigation was conducted into the root cause of inefficiency at the VCFS in order to develop a Functional Assessment that would eliminate the constraints. Through interviews with the VCFS staff, observations and inspection, and measurements of the current storage and space usage, two major constraints were identified that significantly impacted the VCFS’s ability to operate efficiently:
- A constraint of space for program function, staff operations, and storage;
- A constraint on the flow of movement and materials from the downstairs warehouse to the first floor of operations and distribution.
A similar investigation was conducted for the Salvation Army’s Homestead ministry, providing a foundation of research that the ministry can utilize in developing a similar Functional Assessment to eliminate the constraints on their operations due to their building’s capacity.