Health Shared Services BC - Business Consulting Project

Project Details

Project Client: Health Shared Services BC
Project Description: Voice Instructed Picking System
Students: Elena Alexeeva, Julia Cheung, Tanan Kesornbua
Term: Spring 2014
BCIT Program: Business Information Technology Management
Voice Instructed Picking (VIP) system is a speech recognition based technology that allows warehouse employees to work more efficiently, improves ergonomics, and increases accuracy in their work. Standard VIP set consists of headset, small mobile device adjusted to the belt and depending on the vendor, a scanner.

Unlike Radio Frequency (RF) scanners, commonly used in today’s warehouses, the VIP technology frees warehouse staff’s hands resulting in increased mobility and improved ergonomics. HSSBC is engaged in the project aiming to implement Voice Instructed Picking technology at the Lower Mainland Distribution Center (LMDC) to replace the existing RF scanners.

The student team used various research methods for different deliverables:
The outputs of the student team’s work will be used in various plans and stages of the project.