The Gisborne Group - Business Consulting Project


Project Details

Project Client: The Gisborne Group
Project Description: Developing best practices for shipping & receiving
Students: Buke Coskun and Ruby Zhang
Term: Spring 2012
BCIT Program: International Business Management
The project team developed a best practice manual for shipping and receiving functions between customers, vendors, employees, and The Gisborne Group facilities. The purpose of the project was to formalize procedures into an operations manual. The project identified problem areas and opportunities for improvement by using cause and effect analysis and developing a decision matrix. The project developed two alternatives by mapping the current process and comparing it with the best practice. The deliverables of the project included recommendations, an implementation plan, and a best practices manual. The manual developed will be used to train current employees and new hires.