BC Clinical and Support Services - Business Consulting Project
|Project Client:||BC Clinical and Support Services
|Project Description:||Criminal Record Check Process Optimization
|Students:||Christine Nakagawa, Chung Chieh (Johnny) Lee, Jack Chou
|BCIT Program:||Business Information Technology Management|
The student team conducted interviews with the client, reviewed internal documentations including current process workflows, and ran simulation models based on internal data sets.
After reviewing and analyzing various information gathered, the student team provided the following recommendations for optimizing their CRC program:
- standardized forms
- removal of forms linked to lost time
- data validation methods
- automation and macros
- monthly reports
- online CRC feasibility study.