BC Clinical and Support Services - Business Consulting Project

Project Details

Project Client: BC Clinical and Support Services
Project Description: Criminal Record Check Process Optimization
Students: Christine Nakagawa, Chung Chieh (Johnny) Lee, Jack Chou
Term: Spring 2018
BCIT Program: Business Information Technology Management
BC Clinical and Support Services (BCCSS) is a not-for-profit society that promotes health in the province by providing various support services to British Columbia's health care system. Part of which included the Employee Records and Benefits. The BCIT student team was tasked to optimize the process workflow of the Criminal Record Check Program.

The student team conducted interviews with the client, reviewed internal documentations including current process workflows, and ran simulation models based on internal data sets.

After reviewing and analyzing various information gathered, the student team provided the following recommendations for optimizing their CRC program: