Help Desk

AV Equipment Service, Help Desk and Support

For the Burnaby, ATC and AIC Campuses, please call Burnaby AV Services at 604-412-7444 (option 3) or email

This applies to issues related to installed and circulating AV equipment or issues such as:

Assistance with AV equipment setup

Instructions and demonstrations are provided for use of AV equipment in advance of or at time of loan. If you need further assistance, please request this when booking equipment.

If you need further information on equipment operation, please refer to the BCIT Knowledge Base