Welcome to the Technology Service Desk
The Technology Service Desk is a collaboration of several support teams within BCIT. Our goal is to make it easier to access the technology support resources you need through a single phone number, email, and web site.
Through the technology service desk, you are able to access support for:
- Information Technology - computers, printers, Banner, myBCIT, Lotus Notes, password resets, etc.
- Online learning - D2L, Elluminate Live, Blogs, HTML, etc.
- Audio Visual - projectors, equipment setup, cameras, etc.
How to Contact Us
- Call 604-412-7444 (7444 from any BCIT phone), or toll-free (Canada and US only) at 800-351-5533
- Email techhelp@bcit.ca
- Visit us at the Burnaby campus in SE12
Hours of Operation (Burnaby Campus)
| September to May (except Christmas break) | |
|---|---|
| Day of week | Hours |
| Monday to Friday | 7:30 a.m. to 9:30 p.m. |
| Saturday | 8:30 a.m. to 2:00 p.m. (phone and web service only) |
| June to August (and Christmas break) | |
| Day of week | Hours |
| Monday to Friday | 8:00 a.m. to 4:30 p.m. |
