Welcome to the Technology Service Desk

The Technology Service Desk is a collaboration of several support teams within BCIT. Our goal is to make it easier to access the technology support resources you need through a single phone number, email, and web site.

Through the technology service desk, you are able to access support for:

How to Contact Us

  1. Call 604-412-7444 (7444 from any BCIT phone), or toll-free (Canada and US only) at 800-351-5533
  2. Email techhelp@bcit.ca
  3. Visit us at the Burnaby campus in SE12
  4. Create your request by logging into the TSD Self Service Portal

Hours of Operation (Burnaby Campus)

September to May (except Christmas break)
Day of week Hours
Monday to Friday 8:00 a.m. to 9:30 p.m.
Saturday 8:30 a.m. to 2:00 p.m. (phone and web service only)
June to August (and Christmas break)
Day of week Hours
Monday to Friday 8:00 a.m. to 4:30 p.m.