Full-time BCIT/Industry Partnership Certificate 6985ipcert

Overview

Next intake start date is September 4, 2012 to June 28, 2013.

The Technology Support Professional program offered by BCIT's High-Tech Professional Programs department is a 40-week full-time program designed to prepare students for entry-level technical support positions in the information technology industry. It is an ideal program for individuals with no previous background or education in computing and those who need to retrain or upgrade their present computer skills.

The TSP program focuses on help desk/call center support, network administration and troubleshooting; it combines technical and professional courses with hands-on learning. Formal classroom instruction is complemented by realistic business projects.

This program has three components: 24 weeks of highly intensive formal classroom instruction/labs, allowed by eight weeks in a work term and an additional eight weeks of structured self-study to complete vendor certification exams.

Students graduate with an Industry Partnership Certificate from BCIT, working experience in tech support, and relevant industry certifications.

Program Entry

Entrance requirements

BC provincial exams

Provincial exam marks are required for English 12, Communications 12, and Technical and Professional Communications 12. BCIT does not require provincial exams for Grade 12 Math and Science courses.

Apply to program

Application packages and information can be obtained from the High-Tech Professional Program office. Call 604-412-7788, email htp@bcit.ca or visit www.bcit.ca/cas/htp/apply.

Scheduled intakes

See bcit.ca/cas/htp/dates for upcoming scheduled intakes.

Application processing

Ongoing throughout the year.

Costs & Supplies

Please see tuition fees for High Tech Professional Programs.

Books and supplies

Tuition fees include books, supplies and vendor exam vouchers.

Financial assistance

Financial assistance may be available for this program. For more information, please contact Student Financial Aid and Awards.

Refund policy

  • If notice is submitted in writing and received by the TSP Program Office AT LEAST twelve (12) working days prior to the first day of classes, all tuition fees paid (less the $2,000.00 deposit) will be refunded.
  • If notice is submitted in writing and received by the TSP Program Office by 4:00 p.m. on the second day of class, all fees paid less $3,000.00 ($2,000.00 deposit and $1,000.00 penalty fee) will be refunded.
  • There will be no refund of fees issued after the second day of class.
  • Withdrawal for medical reasons, possible partial refund with doctor's medical note.

Courses

Class hours

9:00 am to 4:00 pm, Monday - Friday (excluding statutory holidays)

Program delivery

The program includes an intensive classroom component augmented by labs, team projects, and assignment.

Program matrix

Required Courses: Credits
  TSPP 0500 Structured Self-Study 0.0
  TSPP 1001 Technical Support 16.0
  TSPP 1600 Networking Support 24.0
  TSPP 2700 Specialty Topics 32.0
  TSPP 3000 Work Term 24.0
 
Total Credits: 96.0

Transfer credit

Do you have credits from another BC/Yukon post-secondary school? Do you want to know if they transfer to courses here at BCIT? Check out BCIT's Transfer Equivalency Database to find out.

Program Details

Vendor Exams: Students may also challenge seven highly relevant industry certifications from Microsoft, CompTIA, and Apple.

For the most current information on the Technology Support Professional program, please contact:

Telephone: 604-412-7788
E-mail: htp@bcit.ca
Web site: http://www.bcit.ca/cas/htp/
Address: High-Tech Professional Programs
#350 - 555 Seymour Street
Vancouver, BC  V6B 3H6

Program length

40 weeks, full-time

Program location

BCIT Downtown Campus
555 Seymour Street
Vancouver, BC

Graduating & Jobs

Job Opportunities

Graduates find careers in a variety of industries including business, finance, government, health, information technology, telecommunications and service.

Depending on previous academic and work experience, career paths for graduates may include but are not limited to user support specialist, junior network administrator, helpdesk support, user support analyst and technical support analyst.

Graduate employment outcomes

The following link takes you to graduate outcome survey results containing mostly labour market results from the 2009-2011 BCIT Outcomes Surveys of 2008-2010 Graduates.
Note: The survey results will be displayed in a separate browser window. To view these results, you need to have the Adobe Acrobat Reader installed in your Web browser.

Faculty, Advisors & Staff

Ron Terencio, Program Coordinator

Lorraine Fentie, Program Coordinator

Debra Williams, Program Head

Thomas Lane, Lead Technical Instructor

Pat McGee, SSD Instructor

Orrett Morgan, Technical Instructor

Marlena Vanderwal, Work Term Instructor

For program enquiries, please email htp@bcit.ca

Contact Us

For admission and program inquiries, please contact us by the following:

Telephone: 604.412.7788
Fax: 604.408.0921
Email: htp@bcit.ca

HTP Programs
BCIT Downtown Campus
350 - 555 Seymour Street
Vancouver, BC, Canada V6B 3H6

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