Lecture demonstrations supplemented by hands-on laboratory computer exercises provide students an understanding of computer terminology, hardware components, Windows XP and Windows 7 and the most popular office software used in business. Students learn advanced MS Office 2010 including practical spreadsheet and charting exercises (Microsoft Excel 2010), word processing (Microsoft Word 2010), and presentations and graphics (Microsoft PowerPoint 2010) as well as the increasingly popular Web-based productivity tools (e.g. Google Docs). They also get a solid, introduction to social media (e.g. WordPress, LinkedIn, Twitter, YouTube) and hands-on application of the tools through a career e-portfolio assignment.

COMM 1100 is designed to give students basic listening, writing and speaking skills that will allow them to prepare written and oral reports for BCIT courses and to proceed to more advanced communication courses.

This course investigates economic analysis, focusing on fundamentals of markets, supply and demand, consumer and producer behaviour, and monopoly and competition. Optional areas of business application may explore labour markets, government intervention and environmental regulation. Prepares students to identify and evaluate the economic considerations they will undoubtedly encounter in business.

This course is the first of two designed to introduce the theoretical and practical foundations in accounting. Topics include accounting concepts and principles; income measurement; business transactions; adjusting and closing entries; financial statement preparation; the accounting cycle; merchandising operations; and accounting systems. Financial Management students need to achieve 65% or better to proceed into FMGT 2105. Note: Fulltime General Insurance and Risk Management students need to achieve 50% or better to proceed into FMGT 2105.

Designed to provide the student with an overview of the marketing concept and how it can be applied to any type of organization or service. Includes the controllable and uncontrollable elements of marketing, strategic planning, market characteristics, marketing research techniques, market segmentation, and target market selection.

Reviews basic mathematics applicable to business and industry. Topics include consumer and commercial credit, simple and compound interest, financial instruments and discounting, annuities, mortgages, loans, sinking funds, leases, depreciation methods, capitalized costs, cash flow analysis, NPV and IRR. Emphasis is on maximum use of pre-programmed calculator and practical applications from the field of Financial Management. As of September 2007, this course replaces OPMT 1102 for Part-Time Studies Certificates.

Presents the study of factors that either influence or are influenced by people at work. The course will focus on macro factors such as organizational structure, technology and environment; group factors such as group dynamics, leadership, conflict, change and decision making; and micro or individual factors such as personality, attitudes, perception and motivation.

Begins with a brief review of introductory Windows and Excel concepts (using Office 2003) covered in introductory computer application courses. From there the course moves into more advanced Excel commands and applications (larger and more professional worksheets). Topics include "if-then modeling," built-in functions, charting transferring data to and across applications and/or macros. Prerequisites: BSYS 1000

This course provides an introduction to relational database management systems and the use of computer software to meet reporting and decision support needs within an organization. The student will use Microsoft Access to create data tables, build the table relationships, develop and modify custom screen forms, generate reports, and perform queries, while taking measures to ensure data validity, efficiency, and integrity. Subject to time available, additional topics will be included. Prerequisites: BSYS 1000 or BSYS 1005

A study of the basic concepts of the management process: planning, organizing, staffing, leading and controlling. Integrated with the concurrent first-term courses and using the case-study method, it creates opportunities for the students to develop analytical, problem-solving, teamwork and communications skills, by analysing and presenting solutions to typical business problems. Topics covered include: structuring organizations, decision making and an introduction to production, human resources, controlling and strategic and tactical planning. Prerequisites: ORGB 1100

This course provides further instruction and practice in the principles taught in COMM 1100. It concentrates on more sophisticated forms of written communication: the job application package, indirect correspondence, and reports. The course might also include modules on graphics, questionnaires, telephone techniques, and organizing and running meetings. Prerequisites: COMM 1100

Presents a challenging overview of the workings of an economy. Stresses measurement and determination of national economic activity, the role of monetary and fiscal policy, and the understanding of inflation, unemployment and growth in an international environment. Prepares students to weigh political and economic issues as they relate to their business ventures.

Continues from FMGT 1105. Topics include temporary investments; receivables, capital assets; liabilities; partnerships; corporations; bonds; statements of changes in financial position; financial statement analysis; manufacturing accounting; departmental accounting; cost-volume-profit analysis. Note: Fulltime Financial Management students who receive less than 65% in this course will need to complete FMGT 2100 with a grade of 70 or better before entering Level 3. Prerequisite: FMGT 1105 (or FMGT 1100 with 70 or better.). Note: Fulltime General Insurance and Risk Management students need a grade of 50% or better in FMGT 1105 or 60% or better in FMGT 1100 and at least 50% in FMGT 2105 or at least 60% in FMGT 2100 before entering Level 3.

Includes descriptive statistics, including numerical and graphical presentation of data, measures of central tendency and dispersion, elementary probability, index numbers and time series. Introduction to inferential statistics through selected topics such as sampling, confidence limits of the mean, hypotheses testing and simple linear regression. Spreadsheets are used for calculations.

Introduces the fundamentals of project management. Includes the unique characteristics of projects and fundamentals of project planning using techniques such as WBS, Gantt charts, CPM, dealing with people and team issues, maintenance and control of projects using check points and milestones, communication, and common sources of difficulty in project management. Use of MS Project.

This course provides a foundation of knowledge of risk management and the insurance industry. No prior experience or knowledge of insurance is required as this course covers the general principles that underlie the operation of insurance. Students are introduced to the concept of risk and shown how insurance deals with it. Students will study the basic concepts and language of insurance; the legal context of insurance; and the participants in the industry and their relationships to each other. Although specific types of insurance are not covered, the principles students learn underlie the situations encountered in the industry and every policy and course students will study throughout the program.

Presents a practical study of Canadian business law, including the legal and administrative systems, torts, contracts, sale of goods and consumer protection, secured transactions, employment, agency and business organizations. Participation in this course, taught by lawyers, prepares you to recognize and feel comfortable with the legal aspects of doing business.

This course is designed to convey the nature and function of capital markets, the important features of the instruments which trade in these markets and the factors which contribute to the value of securities. A discussion of derivative instruments and mutual funds will be included. A key aspect of the course will be the team management and discussion of virtual stock portfolios. Prerequisites: FMGT 2100 or FMGT 2105

This is a skills-based course providing an overview of the insurance business from a broker's perspective, concentrating on the needs of personal lines clients and small commercial risks. The course begins by introducing the broker as an insurance intermediary, and then follows the progress of a risk from the initial broker-client contact, through the evaluation and application process, to the binding of insurance and issuing of a policy. Major insurance product lines and common policy transactions handled by a broker are also covered. Prerequisites: RMGT 2110

This course lays the foundation for all types of property insurance, and then discusses the perils, clauses, and limitations in the most common personal lines policies. Coverage begins with the Basic Fire Policy. Then students learn how other policies developed, with unique perils, clauses, and limitations, to suit changing needs. Prerequisites: RMGT 2110

This is a detailed study of automobile insurance in Canada. It deals with legislation related to automobile insurance and policies and/or regulations, concentrating mostly on personal coverages. It gives students an overall view of the different provincial approaches to automobile insurance and some of the problems related to it. Students will deal in detail with owners' policies or coverages specific to BC. Prerequisites: RMGT 2110

This course focuses on applying the marketing concepts from the introductory marketing course. Marketing strategy will be discussed as an essential requirement for business success. It emphasizes the development of personal selling skills and customer relationships. Prerequisites: MKTG 1102

This course introduces risk management in a Canadian insurance environment. Focuses on the first two steps of the risk management decision making process: (1) identifying and analyzing the loss exposures and (2) developing alternative techniques for treating each exposure. Topics include the risk management concept; objectives and techniques; risk management in an organization and its effect on profits; risk identification and analysis; property, income and liability risks – traditional, industrial, consumer, environmental; personnel loss and probability risks; risk management decision-making; and capital budgeting methods.

To understand liability insurance, students must first know something of the law and the Canadian legal system; and the differences between Common Law and the Civil Code of Québec. This is not a law course, but it does introduce students to those legal principles that affect liability insurance. It discusses some of the more common ways corporations and people become liable to others and explains how this liability may be insured or why it cannot be insured. Prerequisites: RMGT 2110

This course, building on the foundation of RGMT 3110, addresses the more complex insurance needs of commercial clients through the risk management principles of exposure identification, risk analysis, identifying risk management options, and implementing a risk management plan; followed by the study of various terms, conditions, and clauses in commonly used wordings. Students analyze three categories of commercial clients - manufacturers and distributors, contractors, and builders' risks - using a case study process. The course also addresses the broker's continuing task of monitoring and modifying a risk management plan including monitoring the progress and insurance needs of commercial clients once an initial policy has been placed. Prerequisites: RMGT 3110

Focused knowledge of insurance and professional conduct within the claims domain forms the core of this course. Soft skills and knowledge required to handle claims are blended in the curriculum in order to improve fundamental claims handling techniques. Students will learn how to manage relationships in order to gather critical information in the claims handling process. A step-by-step process delivers the key to policy analysis for coverage evaluations. Students will also learn the fundamentals of investigation, evaluation, negotiation and settlement within the claims process. Prerequisites: RMGT 3110

This course provides the student with the selling and communications skills essential to success in a financial profession. The course covers the marketing of financial products and services and, in addition, it will introduce the student to the institutional environment in which many financial professionals operate. Prerequisites: RMGT 3535

This course will develop essential skills for an entry level underwriter. Topic coverage begins with an overview of the underwriter's role as an investor of shareholder capital on behalf of the insurer. Students will learn how that role has evolved and how the underwriter accepts or rejects risk for the insurer within the parameters set by the insurer and imposed by the external environment. Students will consider the types of detailed knowledge, the "hard" and "soft" skills, and the temperament an underwriter needs to succeed. Students will see these characteristics applied in the analysis of individual property, liability, and automobile risks. Prerequisites: RMGT 3110

This course concentrates on selecting appropriate risk control techniques in the Canadian Risk environment, details how to implement the chosen techniques and options for monitoring the results for effective control and coordination of the organizations’ total risk management effort. Prerequisites: RMGT 3710

The final course in the series provides details on the selection, implementation and monitoring of risk financing techniques. Subjects include insurance as a risk financing technique; financing property; risk retention including use of captives; risk cost allocation; finite and integrated risk plans and capital market products for risk financing. Prerequisites: RMGT 3710

In this course students will integrate what they have learned in prior courses on the various functional areas of managing a brokerage. Topics include Strategic Leadership, Financial Management, Human Resources, Inside the Brokerage, Sales and Service, Marketing Strategies, Strategic Communication, and Growth, Valuation and Perpetuation. Prerequisites: RMGT 3110 and RMGT 3535