This course is an introduction to computer fundamentals with emphasis on skills training. Theoretical components include computer concepts and terminology. Practical basic skills will be developed in Windows disk and file management procedures, keyboarding (speed and accuracy), word processing, spreadsheet applications, Internet and email.

This course is an introduction to the skills and attitudes required to effectively communicate in the railway industry and business. The oral and written skills analyzed and practiced are those that are necessary for effective job hunting and communications among employees, between employees and management, and between employees and customers.

Railways are organizations with very specific culture and organizational patterns. This course will familiarize the learner with railway culture and the political reality of the industry.

The railway is both a rewarding and demanding work environment where employees must prepare for a variety of challenges. Developing appropriate personal work and management skills will help learners cope with challenging personal and work situations, maintain physical and emotional well-being, and enjoy a successful career on the railway. The Life and Work Management course is divided into distinct segments: Life and Work Management, and Shifting to Wellness.

This course will provide learners with knowledge of basic railway operations and the customer service skills that will enable them to deal effectively, efficiently, and professionally with clients and co-workers in the railway industry.

Conductors are critical to operations of freight and passenger trains. They play a key role in ensuring trains are built and reach their destinations safely. This course provides an introduction to the role and responsibilities of Conductors as well as the knowledge, skills, and attributes that are required to be effective.

This course will give learners a basic knowledge of the history of the railways (evolution, interaction with other industries, modern organization structure) and main infrastructure aspects (track, railcars, locomotives and their maintenance, technological advancements).

Testing and inspecting equipment and trains are major responsibilities for Conductors. This course covers the basic Conductor responsibilities and procedures for performing inspections on trains and equipment. It encompasses pre-departure and en route inspections required in accordance with regulations.

Today's railways compete in a demanding and challenging marketplace. They must remain competitive by applying fundamental business principles when making operating decisions. The course will introduce students to how Canadian railways position themselves in a competitive transportation industry and how employees contribute to the success of a railway's business operations.

Much of a Conductor's work involves recognition of railway signs and signals as well as direct "hands on" operation of railway equipment. This course allows learners to observe track signs, signals, and other equipment as well as practice procedures (changing air hoses and knuckles, working with telemetry devices, getting on and off static and moving equipment, crossing over static equipment, using radios, providing flag protection, troubleshooting brake rigging) in a railway laboratory.

This course provides the student with concepts of the organization and its relationships with the application to the conductor's role in the industry. Topics include: the organization, employee evaluation, industrial relations, unions, basic supervision and interpersonal skills, motivation, leadership and conflict management.

This course emphasizes career-related skills such as conducting job interviews and projecting a professional demeanor. Learners will also receive assistance with planning and managing their professional careers as well as personal lifestyles.

A train crew must inspect equipment and/or trains as often as possible to detect any condition(s) that could cause costly damages and/or accidents. This course covers the basic Conductor responsibilities and procedures for performing tests on air brake equipment. It encompasses pre-departure and en route tests required in accordance with regulations.

A key responsibility for Conductors / Yard Foremen is to ensure that railcars are switched, picked up and set off safely and properly, and that these railcars are arranged in the correct sequence within the train (marshalling). This course will introduce learners to the basic concepts and principles used to ensure safe and efficient switching and marshalling.

This course is the transition between classroom and work. It focuses on the application towards mastery of the skills already learned in the Conductor Program, within a safe environment. Each practicum shall take place in a yard setting. The practicum conditions will simulate real working conditions of employees who work outside in prevailing weather conditions. Students are responsible for their own travel and accommodation arrangements and costs.

This course is an introduction to the Canadian Rail Operating Rules (CROR) that governs federally regulated railway operations in Canada and the general procedures for authorities and record keeping. It describes how the CROR impacts major functions within railway operations and promote safe operations relative to the movement and handling of trains and engines across a rail system. Forms/reports/documents are essential for the operation of a railway, and learners will be taught how to complete and maintain different forms/reports.

Dangerous goods products are shipped within Canada and have the potential for endangering human life and our environment. In Canada, the federal government and each of the provinces and territories have enacted legislation to regulate the transport of dangerous goods. This course reviews the Transportation of Dangerous Goods Act and Regulations, focusing on their impact on Canadian railways.

Safety culture is a term used to identify an overall approach to managing safety within an organization. Rather than being a set of rules and procedures, safety culture is an attitude or way of life that is practiced by everyone both at home and in the workplace. This course will provide the learner with the foundation for safety in the railway industry and an overview of the regulatory bodies and regulations pertaining to the industry.

A course designed to provide you with the theoretical understanding and practical skills needed to create, manage, and work within a team environment for a safe and commercially efficient train operation.