A+ Certified Technicians possess knowledge and skills essential for employment as computer service technicians. This course utilizes the hardware and software technologies used in today's workplace and aligns with the topics examined in the A+ certification exam. The course includes lab activities in which students work with computer hardware and operating systems software to develop troubleshooting skills, assemble and configure computers, add peripherals, and customize the operation of the computer. It is recommended that students complete CITX 0120 Computer Hardware Setup & Configuration or have basic knowledge of the components of a computer prior to attending this course.

This course exposes students to a wide variety of network cabling topics, including structured premises cabling systems, industry standards, media characteristics, connectors, transmission, electrical concepts, safety, installation and termination of cables. This hands-on course also provides students with the necessary skills to verify network wiring and cabling utilizing industry standard Fluke test equipment.

Comp TIA is designed for mid-to upper- level technicians responsible for hardware functionality of microcomputers including installation, support and troubleshooting. Server hardware specialists should have in-depth understanding of planning, installation, configuration and maintenance of servers, including knowledge of server-level hardware implementations, data storage subsystems, data recovery and I/O subsystems. Note: A+ certification is recommended prior to enrolment but is not required.

Instruction will cover the fundamentals of LANs, WANs, routers, router programming, networking, network standards, and terminology. Topics also include the OSI model, cabling, cabling tools, TCP/IP protocol suite including IP addressing and subnetting. A close look at Ethernet and the functionality of the Data-Link and Physical layers allow students to visualize and describe communication between computers and systems. Students will also learn valuable network problem solving techniques and concepts. It is recommended that students have experience setting up home networks prior to attending this course. Students must have access to a multimedia-capable PC.

Students work extensively with Cisco routers to understand IPv4 routing concepts. Topics include static routing, RIP OSPF, EIGRP, routing tables, routing metrics, sub-netting, summarization, and troubleshooting. Prerequisites: 70% in CITX 1160

Extend your knowledge and practical experience with Cisco Ethernet switches, including configuration of Virtual Local Area Networks (VLANs), DOT1q trunking, inter-VLAN routing and spanning-tree (STP, RSTP, PVSTP). Students also work with wireless access devices and setup secure wireless access. Prerequisites: 70% in CITX 2060

Introduces and extends the student's knowledge and practical experience with Wide Area Networks (WANs) and support for computer networks in remote office locations. Topics include WAN protocols for serial links, frame-relay, basic network security concepts and configuration, DHCP and DNS support with routers, working with access controls lists, network address translation (NAT), supporting Cisco Secure Device Manager (SDM), fundamentals of Virtual Private Networks (VPNs), and general troubleshooting. Graduates of this course will have completed the Cisco Certified Network Associate training and be prepared to pass the certification exam. This course provides a practice exam for CCNA certification but does not include CCNA certification. Depending on the student's achievement, they may receive a discount voucher from Cisco Systems for this exam. Prerequisites: CITX 2061

In this course students learn basic concepts of computer operating systems by using Microsoft Windows XP as the main example. Key topics include using the command line, processor management, multiprocessor operating systems, memory management, I/O (input/Output) systems, device drivers, file systems, acess security, and troubleshooting. To facilitate hands-on activities, students will use virtual pc to run both Linux and MS Operating Systems.

Introduces object-oriented programming concepts and teaches fundamentals of programming language syntax. Prepares students to begin development of device drivers and network applications; provides basic knowledge of objects and provides hands-on experience. Learn key terms in an object-oriented environment and examine examples of objects and their associated properties. Course intended for Technicians.

This course covers the writing, compiling and debugging of C programs. The essential elements of the language will be covered, including instruction syntax, operators, data types, program control pointers, arrays, structures and union, Input/Output and disk file processing. Lab exercises will include the use of C programs to control physical devices. Course intended for Technicians.

Exposes students to a wide variety of network cabling topics, including structured premises cabling systems, industry standards, media characteristics, connectors, transmission, electrical concepts, safety, pulling terminating cable and testing. Also provides students with the necessary hands-on skills to troubleshoot network wiring and cabling utilizing industry standard Fluke test equipment. Prerequisites: 70% in CITX 1150

In this course students learn how to implement, administer and troubleshoot the Windows 2008 Server network operating system. Students will also become familiar with user account and group management, local and network security, installing and configuring protocols, DNS, Active Directory Services, resource sharing, network connectivity from various desktop platforms, application management, performance tuning, and troubleshooting techniques. In this hands-on lab based course, students are provided with the knowledge necessary to prepare for the MCSE Windows 2008 exam - Installing, Configuring, and Administering Microsoft Windows 2008 Server. Prerequisites: 70% in CSST 1175 (5 Credits)

This course introduces students to basic electronics and architecture necessary in working with computer platforms, peripherals and networks. Focused primarily on hardware design and organization, students cover the basic organization, design, and programming of a simple digital computer. Students are presented with an incremental look at networked computer systems starting with digital logic and hardware, moving through the layers of software, and leading to an introduction to networking and operating systems. Students will use assembly language programming as a means to describe machine behaviour.

This course provides students with a comprehensive overview of the most popular technologies used to build and maintain server sites on the Web. Students will cover concepts relating to client-side and server-side programming, Web server software, Web databases and client/server networking, including internet security, by using industry standard development tools. Course intended for Technicians. Prerequisites: CSST 2105

This course is designed to provide students with the knowledge and skills necessary to install, configure, and administer Microsoft Windows 2003 Active Directory services. The course also focuses on implementing Group Policy and understanding the Group Policy tasks required to centrally manage users and computers. Key topics include, planning, designing and implementing the active directory domain structure, active directory sites, active directory replication, groups, policies and certificates. Prerequisites: 70% in CSST 2175

This course teaches students how to use basic UNIX operating system commands. Students will learn fundamental command-line features of UNIX, including file system navigation, file and directory manipulation, file permissions, and the vi text editor. Prerequisite: Familiarity with any operating system preferred MS-DOS.

This course is for students who will be responsible for installing, configuring, managing, and supporting a network infrastructure that uses Microsoft Windows 2003 Server. This course includes topics such as: installing and configuring DNS, DHCP, virtual private networks and remote access, TCP/IP, WINS, IP Routing, Gateway services, RIS security and network protocol security. Prerequisites: 70% in CSST 3175