Endless career opportunities available for the professional Inside Sales Representative, this course is designed for individuals focused on acquiring the tools and attributes to be successful in this profession. Using lectures, case studies, group discussions, and guest speakers, to teach and refine efficient and practical selling techniques, students and existing inside sales professionals will learn how to sell more in less time. (3.0 Credits)
This course isn't currently offered. Please check back next term or contact the appropriate Program Assistant [PDF] to determine when this course will be offered again.
Upon successful completion of this course, the student will be able to:
Distinguish the difference between inside sales and telemarketing.
Recognize the career opportunities available in Inside Sales, from lumber trading to financial advising to selling advertising space.
Explain the skills and attributes required to become a professional Inside Sales Representative, using the phone as the primary method of communication.
Develop a practical and efficient sales presentation, encompassing the complete sales cycle, from initial customer contact to the closing and/or getting an act of commitment.
MKTG 1218 is offered as a part of the following programs: