British Columbia Institute of Technologywww.bcit.ca/study/courses/mktg1218

BCIT

MKTG 1218 - Inside Sales

Marketing Management Part-time Studies Course

School of Business

Course Details

Endless career opportunities available for the professional Inside Sales Representative, this course is designed for individuals focused on acquiring the tools and attributes to be successful in this profession. Using lectures, case studies, group discussions, and guest speakers, to teach and refine efficient and practical selling techniques, students and existing inside sales professionals will learn how to sell more in less time. (3.0 Credits)

This course isn't currently offered. Please check back next term or contact the appropriate Program Assistant [PDF] to determine when this course will be offered again.

Learning Outcomes

Upon successful completion of this course, the student will be able to:

  • Distinguish the difference between inside sales and telemarketing.
  • Recognize the career opportunities available in Inside Sales, from lumber trading to financial advising to selling advertising space.
  • Explain the skills and attributes required to become a professional Inside Sales Representative, using the phone as the primary method of communication.
  • Develop a practical and efficient sales presentation, encompassing the complete sales cycle, from initial customer contact to the closing and/or getting an act of commitment.

Related Programs

MKTG 1218 is offered as a part of the following programs:

School of Business

  1. Marketing Management
    Part-time   Diploma of Technology
  2. Marketing Management
    Part-time   Management Certificate
  3. Marketing Management (Professional Sales Option)
    Part-time   Management Certificate
  4. Marketing Management
    Part-time   Senior Management Certificate
  5. Marketing Management - Customer Relationship Marketing
    Part-time   Associate Certificate
  6. Marketing Management - Sales Skills
    Part-time   Associate Certificate

Programs and courses are subject to change without notice.

Find Courses

Payment Changes At BCIT

We've changed the way we accept payments.

Find out more

Course Navigation, Related Links & Tools

Registration News

Registration is currently open for the Spring/Summer 2013 term.

The sneak preview for the Fall 2013 term starts Fri, May 24 at 8:30 am (PDT). Web registration for the Fall 2013 term will open Sun, May 26 at 9:00 am (PDT).

Students may also register by phone, mail or in-person, starting Mon, May 27 at 8:00 am (PDT).

Classroom Locations

Classroom locations are subject to last minute changes. Please check the Part-time Studies Classroom Locations listing at www.bcit.ca/rooms on the first day of any course you are registered for.

Part-time Studies Financial Aid

Will you be studying at BCIT part-time? Do you need assistance funding your studies? Find out if you qualify for Part-time Studies financial aid ›

© BCIT