Call Centre
CLCR 1060 - Team Dynamics and Stress Management
A one-day course highlighting how to be an effective team member; problem solving and decision-making methods; strategies to prevent and reduce stress in a call centre environment; and creative stress management techniques. (.5 Credits)
Spring/Summer 2012
| May 31 | 1 Day | $248.12 | CRN: 29594 |
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| May 31 | Thu | 09:00-16:00 | DTC |
| Note: If you have any questions about this workshop, please contact Jean Mitchell, Manager, at the BCIT Call Centre of Excellence reception phone number (604) 622-7838. Pls call this number if this workshop is full, and your name will be added to a waiting list. |
