Business Administration
BUSA 1305 - Supervisory Skills
Designed for new supervisors or those seeking a higher level of leadership responsibility. The purpose of this course is provide students the opportunity to gain a level of self-understanding of the field that will assist them in correctly identifying their own strengths and areas for improvement with respect to leadership, team, conflict-management and communication skills. Study will include the performance side of supervision as the areas of performance appraisal, training and development and motivation are explored. Through the use of interactive cases and structured experiences, students will increase their self-confidence and leadership abilities and establish a foundation for further training in supervision and management. (3 Credits)
Spring/Summer 2012
| Apr 10-Jun 30 | 12 Weeks | $415.83 | CRN: 29788 |
|---|
| Apr 10-Jun 30 | | | NET |
| Instructor: Leila Rahemtulla |
| Note: Students must submit e-mail address when registering. To be successful in our online courses, plan to spend 7-10 hours per course each week on your studies, starting Week 1. Our courses are paced and highly interactive with participation requirements weekly. This online course is NOT self-paced. You must have an e-mail address and access to a computer capable of downloading basic documents. You are not required to be online at a specific time of the day; however you are required to submit all assignments on their due dates. |
| Note: Internet delivery format. |
| Note: This course is in progress. For more information on the availability of this course, please contact the appropriate Program Assistant [PDF]. |
| Important course information will be sent to you prior to your course start date. Check your myBCIT email account to access this information. |

| Jun 11-Jun 15 | 5 Days | $415.83 | CRN: 57593 |
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| Jun 11-Jun 15 | Mon-Fri | 09:00-17:00 | DTC 860 |
| Instructor: Jessbir Ram |

| Jul 09-Jul 13 | 5 Days | $415.83 | CRN: 26366 |
|---|
| Jul 09-Jul 13 | Mon-Fri | 09:00-17:00 | DTC 860 |
| Instructor: Jessbir Ram |

Financial Management
FMGT 1152 - Accounting for the Manager
Covers the accounting function and the services it provides to the manager. Topics include how to interpret statements, reports, budgets, etc., in managerial decision-making. The Associate Certificate in Financial Planning is a Financial Planning Standards Council (FPSC®) pre-approved Core Curriculum program and meets Certified Financial Planner® (CFP) program academic requirements. For further information about earning the CFP designation, please visit https://www.fpsc.ca/earn-certification.
Spring/Summer 2012
| Apr 09-Jul 02 | 13 Weeks | $509.67 | CRN: 57504 |
|---|
| Apr 09-Jul 02 | | | NET |
| Instructor: Richard McCallum |
| Note: Internet delivery format. |
| Note: This course is in progress. For more information on the availability of this course, please contact the appropriate Program Assistant [PDF]. |

| Apr 10-Jul 03 | 13 Weeks | $509.67 | CRN: 27512 |
|---|
| Apr 10-Jul 03 | Tue | 18:30-21:30 | BBY SW1 2020 |
| Instructor: Rick Williamson |
| Note: This course is in progress. For more information on the availability of this course, please contact the appropriate Program Assistant [PDF]. |

| | 30 Weeks | $509.67 | CRN: 55137 |
|---|
| | | | DIS |
| Start any time this Spring/Summer. You have 30 weeks from the date you register to complete this course. |
| Note: Students may register at any time through the year and have 30 weeks in which to complete the course. A textbook AND an assignment package must be purchased from the BCIT Burnaby bookstore or online at http://www.bcitbookstore.ca/distance/ |
| Note: Correspondence format. |
| Important course information will be sent to you prior to your course start date. Check your myBCIT email account to access this information. |

| | 24 Weeks | $85.00 | CRN: 55248 |
|---|
| | | | DIS |
| Instructor: Rick Williamson |
| Start any time this Spring/Summer. You have 24 weeks from the date you register to complete this course. |
| Note: Departmental Approval Needed - This section is for current FMGT 1152 correspondene students who require additional time in which to complete the course. This is a one time option only. Please contact the department for approval. Call Ruth MacKay at 604-412-7417 or e-mail ruth_mackay@bcit.ca |
| Note: Available for re-registration (course extension) only. |
| Important course information will be sent to you prior to your course start date. Check your myBCIT email account to access this information. |

| Apr 12-Jul 05 | 13 Weeks | $509.67 | CRN: 20428 |
|---|
| Apr 12-Jul 05 | Thu | 17:30-20:30 | DTC |
| Note: Due to high volume at the downtown campus at term start, students are encouraged to purchase textbooks prior to the start of class at either the Burnaby or downtown campus bookstores. |
| Note: For more information on the availability of this course, please contact the appropriate Program Assistant [PDF]. |

| Apr 21-May 26 | 6 Weeks | $509.67 | CRN: 20425 |
|---|
| Apr 21-May 26 | Sat | 09:00-17:00 | BBY SE6 109 |
| Instructor: Bernadette Edwards |
| Note: Text: "Accounting Principles" by Weygandt Preread chapters 1 and 2 prior to first class. Class may be held on May 19th - Victoria Day weekend. |
| Note: This course is in progress. For more information on the availability of this course, please contact the appropriate Program Assistant [PDF]. |

Fundraising
FUND 2220 - Events that Build Capacity: Taking Events One Step Further
This 36-hour projects-based course is intended for fundraising and community development professionals who want to experience how to turn special events into events that build capacity and connect communities. You will experience how to build an event from conception to completion, while engaging community stakeholders in the process. This course is meant to compliment the MKTG 1120 – Event Planning course. Content includes: how to build volunteer-led events, sponsorship solicitation and the basics of community relationship building.
This course isn't currently offered. Please check back next term or contact the appropriate Program Assistant [PDF] to determine when this course will be offered again.
Marketing Management
MKTG 1051 - Search Marketing & SEO
Search Marketing is an essential part of all marketing plans today. With 90% of consumers researching online prior to making a purchasing decision, knowing how to position a company within search engines has become a sought after and valuable skill-set. This course provides practical training on how to design and develop effective search engine campaigns using SEO (search engine optimization) and pay-per-click advertising. Learn key marketing definitions, principals and best practices for search marketing. Develop skills for developing, implementing, and tracking search campaigns within various business verticals. (1 Credit)
Spring/Summer 2012
| May 01-May 29 | 5 Weeks | $170.35 | CRN: 61261 |
|---|
| May 01-May 29 | | | NET |
| Instructor: Lindsay Smith |
| Note: Students must submit email address when registering. To be successful in our online courses, plan to spend 7-10 hours per course each week on your studies, starting Week 1. |
| Note: Internet delivery format. |
| Note: This course is in progress. For more information on the availability of this course, please contact the appropriate Program Assistant [PDF]. |
| Important course information will be sent to you prior to your course start date. Check your myBCIT email account to access this information. |

| Jun 04-Jul 02 | 5 Weeks | $170.35 | CRN: 61264 |
|---|
| Jun 04-Jul 02 | | | NET |
| Instructor: Lindsay Smith |
| Note: Students must submit email address when registering. To be successful in our online courses, plan to spend 7-10 hours per course each week on your studies, starting Week 1. |
| Note: Internet delivery format. |
| Important course information will be sent to you prior to your course start date. Check your myBCIT email account to access this information. |

MKTG 1102 - Essentials of Marketing
Designed to provide the student with an overview of the marketing concept and how it can be applied to any type of organization or service. Includes the controllable and uncontrollable elements of marketing, strategic planning, market characteristics, marketing research techniques, market segmentation, and target market selection. (3 Credits)
Spring/Summer 2012
| Apr 10-Jul 03 | 13 Weeks | $458.97 | CRN: 20345 |
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| Apr 10-Jul 03 | Tue | 18:30-21:30 | BBY NE1 401 |
| Instructor: Margaret Vicic |
| Note: This course is in progress. For more information on the availability of this course, please contact the appropriate Program Assistant [PDF]. |

| Apr 10-Jul 03 | 13 Weeks | $458.97 | CRN: 20358 |
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| Apr 10-Jul 03 | Tue | 17:30-20:30 | DTC 381 |
| Instructor: Erica Halvorsen |
| Note: This course is in progress. For more information on the availability of this course, please contact the appropriate Program Assistant [PDF]. |

| Apr 11-Jul 04 | 13 Weeks | $458.97 | CRN: 50942 |
|---|
| Apr 11-Jul 04 | Wed | 17:30-20:30 | DTC 850 |
| Instructor: Joseph Cuzzetto |
| Note: This course is in progress. For more information on the availability of this course, please contact the appropriate Program Assistant [PDF]. |

| Apr 14-May 26 | 6 Weeks | $458.97 | CRN: 20362 |
|---|
| Apr 14 | Sat | 08:30-16:00 | BBY SE6 112 |
| Apr 21-May 26 | Sat | 08:30-16:00 | BBY SE6 203 |
| Instructor: Barbara Smith |
| Note: This course is in progress. For more information on the availability of this course, please contact the appropriate Program Assistant [PDF]. |

| Apr 14-May 26 | 6 Weeks | $458.97 | CRN: 61258 |
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| Apr 14-May 26 | Sat | 09:00-16:00 | DTC 272 |
| Instructor: Kenneth Wong |
| Note: No class on May 19. |
| Note: This course is in progress. For more information on the availability of this course, please contact the appropriate Program Assistant [PDF]. |

| Apr 16-Jul 08 | 13 Weeks | $458.97 | CRN: 50107 |
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| Apr 16-Jul 08 | | | NET |
| Instructor: David Chapin |
| Note: Students must submit email address when registering. To be successful in our online courses, plan to spend 7-10 hours per course each week on your studies, starting Week 1. Our courses are paced and highly interactive with participation requirements weekly. Frequent contributions to asynchronous (not real time) online discussions is required to achieve a passing final grade. |
| Note: Internet delivery format. |
| Note: This course is in progress. For more information on the availability of this course, please contact the appropriate Program Assistant [PDF]. |
| Important course information will be sent to you prior to your course start date. Check your myBCIT email account to access this information. |

| May 08-Aug 16 | 15 Weeks | $458.97 | CRN: 59828 |
|---|
| May 08-Jun 12 | Tue | 08:30-11:20 | BBY SW3 3615 |
| Jun 19-Aug 16 | Tue | 08:30-11:20 | BBY SE6 208 |
| Instructor: Donna Serviss |
| Note: Students should be aware that this section will be taught along with international students in the IBMS program, and the course may be modified from other sections of PTS study to meet their needs (such as having a longer format and language issues may occur). |
| Note: This course is in progress. For more information on the availability of this course, please contact the appropriate Program Assistant [PDF]. |

| May 28-Jun 01 | 5 Days | $458.97 | CRN: 61297 |
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| May 28-Jun 01 | Mon-Fri | 08:30-17:00 | DTC |

| Jun 18-Jun 22 | 5 Days | $458.97 | CRN: 60484 |
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| Jun 18-Jun 22 | Mon-Fri | 08:45-16:45 | BBY SE6 112 |
| Instructor: Michael Coates |
| Note: NOTE: Weeklong courses are intensive due to the reduced time for independent study between classes. Students are to plan for several hours of study after class on Monday, Tuesday, Wednesday, and Thursday during the course. |

| Jul 10-Aug 16 | 6 Weeks | $458.97 | CRN: 60535 |
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| Jul 10-Aug 16 | Tue/Thu | 17:30-20:45 | DTC 370 |
| Instructor: David Wan |

| Aug 13-Aug 17 | 5 Days | $458.97 | CRN: 61255 |
|---|
| Aug 13-Aug 17 | Mon-Fri | 09:00-17:30 | BBY SE6 202 |
| Instructor: Barbara Smith |

MKTG 1112 - Customer Relations
Covers the importance of customer service. In today's service-oriented economy, excellent service is more than a competitive edge, it is a survival skill. Customer relations is designed to have a broad application for people at all levels in business and industry who will deal directly with customers, both internal and external. Students will benefit from the strategies and practical hands-on approach of this course. Covers defining quality service; developing excellent customer relations skills; effective communication techniques; problem-solving; listening/questioning skills; developing excellent people skills.
This course isn't currently offered. Please check back next term or contact the appropriate Program Assistant [PDF] to determine when this course will be offered again.
MKTG 1123 - Sustainable Event Management Operations
Event Planning Professionals are more often than not, required to plan sustainable or "green" events as part of an organization's corporate social responsibility (CSR) goals. This course will introduce you to the new international sustainable event standards, and how to measure the environmental impact of an event. The marketing and communication of sustainable strategies and green positioning as well as the measuring and reporting on sustainable outcomes to event stakeholders will also be explored.
This course isn't currently offered. Please check back next term or contact the appropriate Program Assistant [PDF] to determine when this course will be offered again.
MKTG 1140 - Essentials of Retailing
An overview of the retail environment, starting with global trends and narrowing the focus to North American issues and ultimately examining the most important issues facing British Columbia and Vancouver retail sectors. Topics include: retail operations, logistics, buying, merchandising, human resources, customer relations and marketing.
This course isn't currently offered. Please check back next term or contact the appropriate Program Assistant [PDF] to determine when this course will be offered again.
MKTG 1352 - Electronic Marketing
The focus of this course will be to provide the student with e-Marketing techniques and strategies that can help any forward-thinking organization be competitive in today's business environment. Key areas that promise to leverage the power of Internet are: customer relationship management (CRM); 1:1 marketing; permission-based e-mail marketing; viral marketing; attributes of a good Website and Website marketing goals; Website promotion/search engine positioning/ranking, and key Internet technologies/terminologies/acronyms. (3 Credits)
Spring/Summer 2012
| Apr 16-Jul 16 | 12 Weeks | $530.37 | CRN: 59695 |
|---|
| Apr 16-Jul 16 | Mon | 17:30-20:30 | DTC 471 |
| Instructor: Clayton Mitchell |
| Note: No class on statutory holiday |
| Note: This course is in progress. For more information on the availability of this course, please contact the appropriate Program Assistant [PDF]. |

MKTG 1550 - Social Media for Business
Facebook. Twitter. Blogs. YouTube. Flickr. Everyone is buzzing about how these free social networking sites can be powerful marketing tools for your small business. But where do you start? What's the right approach for you? In this course you will delve into the major Internet-based social media, the technology, interface and etiquette. The focus will be on learning to use social media as a marketing tool to establish and maintain your small business' online presence. At the end of the course you will have designed a social media marketing campaign, presented it and have it ready to implement for your small business. (3 Credits)
Spring/Summer 2012
| Apr 10-Jun 26 | 12 Weeks | $505.59 | CRN: 60547 |
|---|
| Apr 10-Jun 26 | Tue | 17:30-20:30 | DTC 471 |
| Instructor: Rebecca Coleman |
| Note: This course is in progress. For more information on the availability of this course, please contact the appropriate Program Assistant [PDF]. |

| Apr 11-Jun 27 | 12 Weeks | $505.59 | CRN: 61271 |
|---|
| Apr 11-Jun 27 | Wed | 09:00-12:00 | DTC 372 |
| Instructor: Rebecca Coleman |
| Note: This course is in progress. For more information on the availability of this course, please contact the appropriate Program Assistant [PDF]. |

MKTG 2212 - Strategies in Customer Service
Provides an overview of what constitutes the area of customer service. Designed to cover customer service from a strategic perspective and will cover such things as corporate image, personal presentations, customer interaction, customer definition, service definition and industry trends. Focuses on the importance of selecting, training, and empowering employees to work on behalf of the customer. Prerequisites: MKTG 1112
This course isn't currently offered. Please check back next term or contact the appropriate Program Assistant [PDF] to determine when this course will be offered again.
MKTG 2225 - Project Management in Marketing
Once your firm's strategic objectives have been identified, the target market selected, and the desired positioning for the company, product or brand has been determined, how do you best implement the chosen strategy? This intensive course provides you with practical experience applying the fundamentals of project management from a marketing frame of reference. At the conclusion of the course, you will be able to create a project life cycle, statement of work, work breakdown structure, schedule, budget and a risk management plan. You will apply project management fundamentals and work in groups to develop a project plan for a real marketing project. (3 Credits)
Spring/Summer 2012
| Jul 27-Aug 12 | 2 Weeks | $715.30 | CRN: 60598 |
|---|
| Jul 27-Aug 12 | Sat/Sun | 08:30-17:30 | DTC 362 |
| Jul 27-Aug 12 | Fri | 17:30-20:30 | DTC 362 |
| Instructor: Ian Chan |
| Note: No class August 3-5, 2012. |

MKTG 2420 - Merchandising and Display Strategies
This course will review the key principles of merchandising and display across a spectrum of retail environments. Emphasis will be placed on the evolution of merchandising and display theory and tactics, with a comprehensive review of contemporary strategies.
This course isn't currently offered. Please check back next term or contact the appropriate Program Assistant [PDF] to determine when this course will be offered again.
MKTG 2554 - Social Media for Marketing and Brand Managers
This course is designed for the working marketing or brand professional. Covering social media from the perspective of medium and large business - typically those that have a dedicated marketing or brand manager - focus will be on measuring social media return on investment, loyalty and retention, social marketing risk management, effective social media communication, and community management . Topics will include those such as, Base camps and Outposts, Social Media Meltdowns, Trolls and Negative Commentary, Your Brand's Tools, Social Commerce, and Social Media on the Go.
This course isn't currently offered. Please check back next term or contact the appropriate Program Assistant [PDF] to determine when this course will be offered again.
MKTG 3406 - Brand Innovation and Development
Inspiration, intuition and innovation. What is your brand culture? How is it represented and to whom? Innovation and Brand Development examines the critical steps and expertise involved in developing and presenting a successful market product, brand, service or experience from concept to delivery. Creative modelling will be used to explore how to excite a market with innovative new brands or the re-launching of existing products in competitive market segments. Prerequisites: MKTG 1102 (3 Credits)
Spring/Summer 2012
| Apr 12-Jun 28 | 12 Weeks | $431.43 | CRN: 59697 |
|---|
| Apr 12-Jun 28 | Thu | 17:30-20:30 | DTC 860 |
| Instructor: Graham Gilley |
| Note: Dates and times have changed: originally scheduled for Mondays - April 16 - July9. |
| Note: This course is in progress. For more information on the availability of this course, please contact the appropriate Program Assistant [PDF]. |

MKTG 4434 - Brand From The Inside - Out
Imagine the challenge. You are in charge of capturing your organization’s brand from the inside out…its innovation and entrepreneurial spirit, its dedication to authentic and transparent leadership and its passion to create new possibilities. Sound intimidating? In this course you will explore brand DNA and understand how it is responsible for driving your organization’s marketing and communications, cultural intelligence and business deliverables. Prerequisites: MKTG 3322 (3 Credits)
Spring/Summer 2012
| Apr 11-Jun 27 | 12 Weeks | $508.00 | CRN: 61277 |
|---|
| Apr 11-Jun 27 | Wed | 18:00-21:00 | DTC 475 |
| Instructor: Larry Donen |
| Note: This course is in progress. For more information on the availability of this course, please contact the appropriate Program Assistant [PDF]. |

Operations Management
OPMT 1192 - Inventory Planning and Control
This course presents and examines inventory concepts as applied in manufacturing and distribution environments and the inter-relationships between them. It covers objectives, planning levels, demand types, forecasting, order point systems, MRP, different costing types, ABC analysis, order quantities, purchasing, capacity, DRP and warehouse control. Students will be encouraged to apply these concepts at their workplace.
This course isn't currently offered. Please check back next term or contact the appropriate Program Assistant [PDF] to determine when this course will be offered again.
Organizational Behaviour
ORGB 1105 - Organizational Behaviour
This course presents the study of factors that either influence or are influenced by people at work. Focuses on macro factors such as organizational structure, technology and environment; group factors such as group dynamics, leadership, conflict, change and decision-making; and individual factors such as personality, attitudes, perception and motivation. (4 Credits)
Spring/Summer 2012
| Apr 10-Jul 07 | 13 Weeks | $520.89 | CRN: 50820 |
|---|
| Apr 10-Jul 07 | | | NET |
| Instructor: Leila Rahemtulla |
| Note: Students must submit e-mail address when registering. To be successful in our online courses, plan to spend 7-10 hours per course each week on your studies, starting Week 1. Our courses are paced and highly interactive with participation requirements weekly. This online course is NOT self-paced. You must have an e-mail address and access to a computer capable of downloading basic documents. You are not required to be online at a specific time of the day; however you are required to submit all assignments on their due dates. |
| Note: Internet delivery format. |
| Note: This course is in progress. For more information on the availability of this course, please contact the appropriate Program Assistant [PDF]. |
| Important course information will be sent to you prior to your course start date. Check your myBCIT email account to access this information. |

| Apr 10-Jul 03 | 13 Weeks | $520.89 | CRN: 50957 |
|---|
| Apr 10-Jul 03 | Tue | 17:30-21:00 | DTC 481 |
| Instructor: Teresa Comey |
| Note: For more information on the availability of this course, please contact the appropriate Program Assistant [PDF]. |

| Apr 12-Jul 05 | 13 Weeks | $520.89 | CRN: 50959 |
|---|
| Apr 12 | Thu | 18:30-22:00 | BBY SE6 109 |
| Apr 19-Jul 05 | Thu | 18:30-22:00 | BBY SE6 208 |
| Instructor: Kishore Anand |
| Note: This course is in progress. For more information on the availability of this course, please contact the appropriate Program Assistant [PDF]. |

| Apr 14-May 26 | 7 Weeks | $520.89 | CRN: 50960 |
|---|
| Apr 14 | Sat | 09:00-16:00 | BBY |
| Apr 21-May 26 | Sat | 09:00-16:00 | BBY |
| Note: Due the intensive nature of this course it is recommended that students have completed at least English 12 or COMM 1103 to be successful. Due to the intense nature of this course all students are required to obtain the course textbook (www.bcit.ca/bookstore) prior to the first class. Students must read Chapters 1, 2 and 3 prior to the first class. |
| Note: For more information on the availability of this course, please contact the appropriate Program Assistant [PDF]. |

| Apr 30-Jun 18 | 7 Weeks | $520.89 | CRN: 59039 |
|---|
| Apr 30-Jun 18 | Mon/Wed | 18:00-21:30 | DTC 362 |
| Instructor: Michael Atkinson |
| Note: Due the intensive nature of this course it is recommended that students have completed at least English 12 or COMM 1103 to be successful. No classes on Monday May 21. |
| Note: This course is in progress. For more information on the availability of this course, please contact the appropriate Program Assistant [PDF]. |

| May 08-Aug 04 | 13 Weeks | $520.89 | CRN: 54922 |
|---|
| May 08-Aug 04 | | | NET |
| Instructor: Pierre Matthee |
| Note: Students must submit e-mail address when registering. To be successful in our online courses, plan to spend 7-10 hours per course each week on your studies, starting Week 1. Our courses are paced and highly interactive with participation requirements weekly. This online course is NOT self-paced. You must have an e-mail address and access to a computer capable of downloading basic documents. You are not required to be online at a specific time of the day; however you are required to submit all assignments on their due dates. |
| Note: Internet delivery format. |
| Note: For more information on the availability of this course, please contact the appropriate Program Assistant [PDF]. |
| Important course information will be sent to you prior to your course start date. Check your myBCIT email account to access this information. |

| May 10-Aug 17 | 15 Weeks | $511.01 | CRN: 60582 |
|---|
| May 10-Aug 17 | Thu | 08:30-11:20 | BBY |
| Note: This course will be taught along with International students enrolled in the BMS program. The course may be modified from other sections of PTS to meet their needs. |
| Note: For more information on the availability of this course, please contact the appropriate Program Assistant [PDF]. |

| May 10-Aug 17 | 15 Weeks | $511.01 | CRN: 60583 |
|---|
| May 10-Aug 17 | Thu | 13:30-16:20 | BBY SE12 307 |
| Instructor: Kishore Anand |
| Note: This course is in progress. For more information on the availability of this course, please contact the appropriate Program Assistant [PDF]. |

| May 11-Aug 17 | 15 Weeks | $511.01 | CRN: 56993 |
|---|
| May 11-May 25 | Fri | 08:30-11:20 | BBY |
| Jun 01-Aug 17 | Fri | 08:30-11:20 | BBY |
| Note: For more information on the availability of this course, please contact the appropriate Program Assistant [PDF]. |

| May 11-Aug 17 | 15 Weeks | $511.01 | CRN: 59929 |
|---|
| May 11-Aug 17 | Fri | 12:30-15:20 | BBY |
| Note: For more information on the availability of this course, please contact the appropriate Program Assistant [PDF]. |

| Jun 04-Jun 09 | 6 Days | $520.89 | CRN: 60645 |
|---|
| Jun 04-Jun 08 | Mon-Fri | 08:00-16:00 | DTC 830 |
| Jun 09 | Sat | 08:00-16:00 | DTC 840 |
| Instructor: John Foster |
