Educational Technology Support

The Learning & Teaching Centre has a staff of skilled educational technology experts who support online course development and delivery and the use of a number of educational technologies:

• Desire2Learn (D2L) offers course content, collaboration, communication, and assessment. Take a guided tour of D2L: log in with your BCIT ID, then click the blue button at the top right.

• Elluminate Live! is a web-based application that allows Instructors and Students to connect, collaborate, and learn. It allows remote, real-time, media-rich presentations that can be recorded, as well as participant moderation and tracking and small group collaboration. The tool also features:
  
  • polls
  • quizzes
  • two-way audio
  • text chat
  • web-cam video
  • application sharing
  • file transfers
  • interactive whiteboards

• Respondus offers exam, test, quiz, and survey uploading to D2L; Respondus StudyMate offers games (fact or flash cards, fill in the blank, matching, glossary, crossword, etc.) on a stand-alone web page, or to add to a Desire2Learn module.

Instructors, course developers, and administrators:

• If you would like to offer a new program or course online, or want to enhance your course or program with educational technology, please contact your Instructional Development Consultant (IDC) School Liaison.

• If you are interested in training for D2L, Elluminate Live!, or Respondus applications, please browse our upcoming workshops.

• For technical support for ongoing courses, please contact the Technology Service Desk

BCIT's educational technologies are supported by the Technology Service Desk, a service jointly maintained and administered by Educational Technology Support and IT Services. If you're having trouble here's our contact information.

Educational Technology Support

For help with: Desire2Learn course issues, Elluminate Live!, Respondus applications, blogs, wikis and other educational technologies.

Phone: 604-412-7444 (option 2)
Toll-free: 1-800-351-5533
Email: techhelp@bcit.ca
In Person: SE12-101

Online course support is available Monday to Friday from 8am to 4:30pm. Hours are extended to 7:30pm during the first 2 weeks of term start.